Delivery Style
Blended [4 days classroom, Ibec, 84-86 Lower Baggot Street, Dublin 2 : 20 Oct 2025, 08 Dec 2025, 16 Feb 2026, 28 April 2026) / 8 days online]
Summary
This course gives participants an introduction to and understanding of commercial awareness, leadership, communication skills, team working, career planning, performance and people, time management and handling conflict. It helps participants to build their knowledge, competence and confidence in these areas so that they are clear about their own strengths and how best to work with others and achieve real results.
At the end of the programme participants will have:
- Have an understanding and commercial awareness of how a business operates
- Develop the ability to see how vital leadership is at personal and an organisational level
- Understand the range of communication skills including listening, body language, presenting and influencing others
- Understand the dynamics of effective teams and how to get the best from a team of individuals at work
- Be able to outline the models used to describe performance management at work
- Improve skill and knowledge in the areas of time management, assertiveness and handling conflict at work
- Have the ability to write a CV, present well at interview and exercise appropriate judgment in outlining career goals
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Develop personal action plans for prioritising workload and managing personal goals
This programme is for:
This programme is for those looking for employment or contemplating a career in financial services, business and finance and other related areas. This course is also suitable for those in an organisation who want to develop their competencies in the areas outlined.
Approach
Programme participants are encouraged to express their views and experiences. The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application. Real life case studies and exercises will be used to ensure a real practical understanding of each topic. To achieve accreditation this course is assessed by exam and assignment submissions.
Programme Schedule
Professional Competence/Commercial Awareness
- Drawing up a strategic plan for an organisation
- SWOT analysis
- Organisational vision statements, mission and values
- Personality profiling – identify style and strengths
Leadership
- Models of Leadership
- Personal style of leadership
- Values and their role in leadership
- Situational leadership
Communications & Influencing
- Communications and Influencing styles
- Your style
- Listening, body language
- Varying your style to the person and situation
Team Working
- Human behaviour and the psychology of performance in groups
- Stages of a team’s development
- High performing teams
- Challenging behaviour and how to deal with it
Project Management
- Why project management?
- Project initiation & definition
- Project planning
- Project control
Motivation
- Theories of motivation
- Applying the theory in practice
- Developing a personal motivation approach
- Getting the best from yourself and others
Decision Making
- The importance of decision making in the organisation
- The approaches and theories on decision making
- Identifying your personal style
- A toolkit for making decisions in the future
Self Awareness
- Differences in styles when interacting with others
- Journey to increase self-awareness, key milestones
- Building on personal strengths
- Valuing differences in others
- Time Management, Assertiveness & Conflict
- Performance & People
- Presentation Skills
Accredited Partner
Collaborating since 2008 to deliver pragmatic education to support careers and organisational development
Programme Facilitator
Fintan Ryan
As a qualified Life/Business Coach he has over 28 years experience in designing/facilitating training and development courses. He is one of the most experienced facilitators of experiential programmes in Ireland having worked with teams and individuals since 1989.
He also has a wealth of experience in delivering developmental courses on a wide range of subjects to different audiences and therefore makes every learning experience relevant to the work environment. His style of delivery is challenging, inspirational and results focused.
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