This programme provides managers and human resources personnel with the necessary information to deal with a bullying and harassment issue if it arose within an organisation.

At the end of the programme participants will:

• Have a clear understanding of the main areas of related employment law
• Understand the rules of natural justice and how they relate to an investigation within an organisation
• Be in a position to advise on best practice and compliance with employment legislation when carrying out bullying or harassment investigations
• Have all the communication skills essential to be a competent investigator
• Be capable of writing a clear and concise investigation report
• Have the ability to ensure that the organisation is compliant with employment legislation
• Acquire the ability to spot issues that may potentially lead to a case being taken to a third party
• Ensure the organisation’s policies and procedures are compliant with legislation and code of practice at all times

Programme Facilitator

Patricia Sugrue 

Patricia joined Ibec in 1990. She has been actively involved in training managers in managing people skills throughout her career. She currently runs a number of specialised Ibec public programmes including Certificate Programme in Employment Law, Industrial Relations Skills Development Programme, Discipline and Dismissals and negotiations workshops. She is also actively involved in in-company training programmes. 

Her areas of expertise are industrial relations, employment law, discipline and dismissals, managing absenteeism, poor performance and bullying & harassment, dispute and conflict resolution, preparation and presentation of cases to the Labour Court, the Conciliation and Adjudication Officers’ Services of the WRC.