Summary
Competency-based interviewing is now widely accepted as the most valid and reliable candidate selection method. In this programme participants will comprehensively understand and practice the competency-based interview.
At the end of the programme participants will:
- Understand the essential ingredients of excellent interviewing
- Kick interviewing 'Bad Habits'
- Gain confidence in their role as interviewer
- Make better selection decisions
- Use Ibec’s Recruitment and Selection Toolkit
This programme is for:
Executives, managers and officers who are involved in the area of recruitment and selection.
Approach
Activities and case studies are used as part of the course to ensure that the key knowledge and skills are practiced. To facilitate learning and increase self-awareness, participants complete a pre-training questionnaire to rate their current interviewer skills. This programme encourages participant discussion to ensure a thorough understanding of the key points and their application. Real life examples will be used throughout to ensure practicality and interest. Participants will learn best practice and from others’ experience.
Recruitment and Selection
- The most reliable methods of selection
- Recruitment Life Cycle
- Key Preparation required before interview
Competency-based interviewing
- The fundamental principle of competency-based Interviewing
- What is a competency?
- The best interview; “the structured conversation”
- The STAR Model
- How to ask effective questions and listen as an interviewer
Scoring and feedback
- Notetaking Techniques
- How to score the candidate
- Role Play & Feedback
Programme Director
Jane Whelan
Jane has over twenty five years’ experience working in human resource management and has been providing HR and management consultancy services for over twenty years, working with a broad range of clients in both the public and private sectors.
Jane’s work is focused on providing organisations with the information and support they need to be compliant in all aspects of human resource policies and procedures. She also specialises in the development and delivery of training in the areas of employment law and leadership development, with an emphasis on providing practical information and skills.
